The values of alchemy global

What sets us apart from the competition? It’s our strong commitment to upholding important self-defined values, both internally and in our wider partner network. As a business, we know the importance of providing a specialised service that can be trusted – especially when it comes to the protection of your people, assets and reputation. These values help to cement our promise of exceeding the expectations of our clients every time and providing the discreet and effective care they need to succeed in all of their endeavours.

96%

client
retention

11

AWARDS &
CERTIFICATIONS

10

YEARS OF
EXPERIENCE

+100

PARTNER
NETWORK

Safety and assurance

Our clients are our first priority. Providing them with exemplary safety and security is integral, and we know that lives can depend on us. We want to ensure that everyone returns home safely. Which is why we commit to providing our staff – and our partners by extension – with the knowledge, insight, tools and quality training they need to provide a first-class worldwide security service every time.

People

People are at the heart of our business. Whether it’s our staff, our partners, or our clients, we expect everyone on team Alchemy Global to be professional and experts in their own field. Our people perform at their highest capacity and work together to make us the best service out there. For those we are hired to protect, this attitude and our people-centred approach demonstrates our commitment to their discreet security and safety in any setting or location.

Integrity

Integrity is the cornerstone of Alchemy Global’s values. Our business foundations are built on the trust we’ve formed with our clients and with our partners. By acting with honesty and promoting a culture of responsibility and transparency, we make our reputation even better with every assignment. There’s a reason we’re one of the most trusted London security services out there, and our customers keep coming back time and time again.

Relationships

Our clients aren’t strangers. For every customer we work with, we aim to form strong relationships and bonds that last. This allows us to provide an even better global security service, based on the exact requirements and needs of each specific client. Because of these relationships, we can provide security services of even higher standards, that deliver exactly what our customer wants every time. We listen, and we act based on your input.